Additional drivers must be 21 years of age or older, Drivers between 21 - 24 may rent for additional $20 USD per day, currently licensed to drive and listed on the rental agreement. Additional Drivers not on the rental agreement are not covered by an insurance purchased by the renter. They will also incur a 100.00 dollar fine and the retroactive additional driver charge.

All drivers must be 21. Drivers between 21 - 24 may rent for additional $20 USD per day

Please call us at 808.833.7575 once all baggage is collected and we will pickup up curbside at your baggage claim as soon as possible. Airport Pickup and drop off is free of charge during business hours.

Hours of operation are 08.00 AM to 08.00 PM

Customers who do not show up to rent their reserved car, or do not cancel their reservation at least 72 hours prior to arrival are subject to being charged a one day rental fee. Cancellation fee will not be prorated and will be based on a one day rental charge.

We accept debit cards and cash payments with a $1000 deposit. There is a daily service fee of $20/day. We can lower the deposit to only $300 if the customer signs up for one of our Collision Damage Waivers at the counter.

All vehicles must be returned with the same amount of fuel as when it was rented to avoid refueling charges.

All major credit cards accepted. A credit card guarantee is required with all reservations. Customers who do not show up to rent their reserved car, or do not cancel their reservation at least 72 hours prior to arrival are subject to being charged a one day rental fee.

If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there may be a charge of up to USD$150.00 handling fee for canceling. If customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email customercare@economyrentacar.com.

By renting a vehicle from Economy Rent A Car and Economy Rent A Car affiliates, you hereby agree that any and all disputes and controversies arising out of your reservations and your rental of the vehicle shall be resolved solely and exclusively by binding arbitration administered by the American Arbitration Association.

When you arrive at the rental office: • There is no need to go to the counter or kiosk. • Prepare to show the gate agent your reservation in the Skip The Counter app, your driver is license, and your credit card. • At the start time of your reservation chosen in the app, you will be assigned a license plate number. You can find the vehicle in our parking lot. • The keys are in the vehicle. Unlock the doors with the app, drive to the exit gate, and enjoy the service. This optional service is offered at certain offices. Please check if your office offers this service.