OUR OFFICE IS OPEN FROM 9:00 (9AM) TO 16:00 (4PM) EVERY DAY. AFTER HOURS DELIVERIES ARE ACCEPTED WITHOUT ANY EXTRA CHARGE UNDER SOME CIRCUMSTANCES.

THE LESSEE/DRIVER OF A RENTAL CAR HAS TO BE AT LEAST 20-25 YEARS OLD AND PRESENT A FULL AND VALID DRIVING LICENSE. THE LICENSE MUST BE HELD FOR A MINIMUM OF ONE YEAR AND WITHOUT MAJOR ENDORSEMENTS OR PENALTY POINTS.DETAILED INFORMATION ABOUT DRIVING LICENSE REQUIREMENTS VALID DRIVER'S LICENSE. YOUNG DRIVER FEE IS 10EUR PER DAY.

-- CANCELLATION --RESERVATIONS CAN BE CANCELLED FREE OF CHARGE UP TO 48 HOURS BEFORE THE START OF THE RENTAL. RESERVATIONS CANCELLED WITHIN 48 HOURS OF THE START OFTHE RENTAL WILL BE CHARGED A FEE EQUAL TO ONE DAY RENTAL.

-- DEPOSIT RULES --LESSEE'S/GUARANTOR'S CREDIT CARD IMPRINT WILL BE TAKEN AT THE START OF ALL RENTALS FOR SECURITY REASONS, EVEN WHEN A VOUCHER COVERS THE COST OF THE RENTAL. THIS CREDIT CARD MAY BE USED, BY THE LESSOR, TO PAY ANY ADDITIONAL COST AT THE END OF THE RENTAL PERIOD SUCH AS DAMAGES TO THE VEHICLE, WHICH ARE NOT COVERED BY ANY INSURANCE, PENALTY FEES, FINES FOR TRAFFIC VIOLATIONS, PARKING FINES, MISSING FUEL OR ANY COST DUE TO THE RENTED VEHICLE AS A RESULT OF THE LESSEE'S USE OF THE VEHICLE, EVEN THOUGH THE CHARGE IS HIGHER THAN THE DEPOSIT. THE DEPOSIT AMOUNT WILL BE PLACED ON THE CREDIT CARD ACCOUNT TO BE OWED BY THE LESSOR, AT LESSEE'S DATE OF PICKUP AND MAY HOLDS AS LONG AS 30 DAYS, DEPENDING ON THE ISSUING BANK POLICY. THE DEPOSIT HOLD MAY NOT BE RELEASED IN CASE OF VEHICLE IS RETURNED DAMAGED.CREDIT CARD ACCEPTED FOR DEPOSIT/GUARANTEE: AMEX, MC, VI, DC, DS, UNION PAY AND JCB.

THE VEHICLES ARE SUPPLIED WITH A FULL FUEL TANK AND SHOULD BE REFILLED PRIOR TO RETURN TO DROPOFF LOCATION AND FILLED UP IN MAXIMUM 10 KM DISTANCE AWAY FROM THE DROP OFF LOCATION. RENTER WILL BE CHARGED FOR EVERY MISSING HALF QUARTER OF A FUEL IN ADDITION TO A 25 EUR REFILL FEE. FUEL PRICE IS 1.6 EUR PER LITER.

-- THIRD PARTY LIABILITY (TPL) ¿ INCLUDED --WHEN RENTING ONE OF OUR VEHICLES YOU ARE COVERED BY A MANDATORYTPL STIPULATED BY ISLANDIC LAW CONSISTING OF.---1- STATUTORY LIABILITY INSURANCE OF VEHICLE. THISINSURANCE COMPENSATES FOR DAMAGE CAUSED BY THE RENTEDVEHICLE TO A THIRD PARTY, WITH A DEDUCTIBLE OF50,000 ISK IN EACH INSTANCE OF LOSS. FOR EACH INSTANCEOF LOSS THE COVERAGE LIMIT FOR PERSONAL INJURIES IS1,000 MILLION ISK (APPROX 60 MILLION EUR) AND FORMATERIAL DAMAGES 175 MILLION ISK (APPROX 1 MILLION ISK---2- STATUTORY ACCIDENT INSURANCE OF DRIVER AND OWNER.THIS INSURANCES COMPENSATES FOR THE DRIVER WHENOPERATING THE RENTED VEHICLE FOR BODILY DAMAGE WITHCOVERAGE LIMIT OF 75 MILLION ISK (APPROX 450,000 EUR)FOR ANY INSURANCE INCIDENT. PLEASE NOTE: UNAUTHORIZEDADDITIONAL DRIVERS ARE NOT COMPEPESATED NOR PASSENGERSFOR MORE DATAILS SEE THE MANDATORY VEHICLE INSURANCETERMS HERE BELOW PROVIDED BY OUR INSURANCE PROVIDERVIS INSURANCE LTD.------------------------------------------------------- THEFT WAIVER (TW) - INCLUDED --THEFT WAIVER (TW) REDUCES THE LESSEE'S FINANCIAL RESPONSIBILITY FOR LOSS OR THEFT OF THE VEHICLE TO THE EXCESS/DEDUCTIBLE AMOUNT. THE MAXIMUM EXCESS AMOUNT FOR TW IS 2,900 EUR FOR ALL VEHICLE GROUPS.------------------------------------------------------- GRAVEL PROTECTION (GP) ¿GRAVEL PROTECTION FULLY COVERS DAMAGE TO WINDSHIELD AND WINDOWS, LIGHTS AND MINOR DAMAGE TO PAINTWORK OF THE RENTED VEHICLE DUE TO GRAVEL OR ROCKS THROW FROM OTHER VEHICLES, WHEN PASSING THEM. DRIVERS LIABILITY IS TAKEN TO ZERO WHEN THIS OCCURS.------------------------------------------------------- SAND AND ASH PROTECTION (SAP) --SAND AND ASH PROTECTION (SAP) REDUCES THE LESSEE'S FINANCIAL RESPONSIBILITY FOR DAMAGES CAUSED BY EROSION OR ASH, WHICH CAN FOR INSTANCE DAMAGE THE PAINT ON VEHICLES PERMANENTLY, TO THE DEDUCTIBLE AMOUNT. THE MAXIMUM DEDUCTIBLE AMOUNT FOR SAP IS 2.900 EUR FOR ALL VEHICLE GROUPS.------------------------------------------------------- INSURANCE PACKAGE 1 (SCDW+GP) ---- INSURANCE PACKAGE 2 - (SCDW+GP+SAP) --

UNLIMITED KILOMETERS ON EACH RENTAL.

IF RESERVED RENTER DOES NOT SHOW UP (NO-SHOW) A PAYMENT IN THE AMOUNT OF ONE DAY RENTAL WILL BE TAKEN AT TIME OF RENTAL, IN THE END OF THE RESERVED PICKUP DAY OF THE CAR OR LATER ON.

ALL MAJOR INTERNATIONAL CREDIT CARDS ARE ACCEPTEDAMEX. MC, VI, DC, DS, UNION PAY AND JCB. TRANSACTIONFEE OF 1.5 PERCENT IS CHARGED FOR PAYTMENT VIA AMEX.OTHER PAYMENT METHODS ARE WITHOUT TRANSACTION FEE.CASH PAYMENT OR PAYMENT VIA DEBIT CARD IS ACCEPTED,BUT CREDIT CARD DEPOSIT/GUARANTEE IS REQUIRED.

If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there may be a charge of up to USD$150.00 handling fee for canceling. If customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email customercare@economyrentacar.com.

RESERVATIONS ARE HELD FOR TWO HOURS PAST THE SCHEDULED PICK UP TIME.

By renting a vehicle from Economy Rent A Car and Economy Rent A Car affiliates, you hereby agree that any and all disputes and controversies arising out of your reservations and your rental of the vehicle shall be resolved solely and exclusively by binding arbitration administered by the American Arbitration Association.

-- ALL LOCATIONS --A LOCATION FEE OF 50.00 EUR PER RENTAL WILL APPLY TO ALL STARTED RENTALS.------------------------------------------------------- REYKJAVIK OFFICE/SHUTTLE SERVICE --- EXTRA 25 EUR SURCHARGE WILL APPLY TO VEHICLES PICKED UP IN REYKJAVÍK OFFICE/AREA.- EXTRA 25 EUR SURCHARGE WILL APPLY TO VEHICLES RETURNED IN REYKJAVÍK OFFICE/AREA.THIS SURCHARGE INCLUDES SHUTTLE PICKUP/DROPOFF WERE YOU ARE STAYING IN THE GREATER REYKJAVÍK AREA (GUESTHOUSE, HOTEL OR OTHER), ALTERNATIVELY AT REYKJAVÍK DOMESTIC AIRPORT OR BSI BUS TERMINAL. REYKJAVÍK OFFICE/SHUTTLE SERVICE IS OPEN FROM 8:00 (8AM) TO 22:00 (10PM) EVERY DAY ALL YEAR AROUND.-----------------------------------------------------LOCAL VALUE ADDED TAX - VAT - 24 PERCENT OF TOTAL PRICE.

When you arrive at the rental office: • There is no need to go to the counter or kiosk. • Prepare to show the gate agent your reservation in the Skip The Counter app, your driver is license, and your credit card. • At the start time of your reservation chosen in the app, you will be assigned a license plate number. You can find the vehicle in our parking lot. • The keys are in the vehicle. Unlock the doors with the app, drive to the exit gate, and enjoy the service. This optional service is offered at certain offices. Please check if your office offers this service.