The minimum age of the renter or any additional driver must be 18. drivers age 18-24 may rent a vehicle for an additional charge of $6 usd per day with higher LDW deductible. no additional charges will apply if renters is over the age of 24.

Customers who fail to cancel their reservation from the source it was booked, at least 24 hours prior of the pick up time, or do not show up for their reservation are subject to a charge of $ 25 USD or one day rental charge, whichever is higher.

Renters must present a valid drivers license at the time of rental. Foreing renters must present a valid drivers license and a valid passport and based on the date of the entry stamp, will be allowed to rent a vehicle for up to 90 days, presents at the time of rental.

Vehicle must be returned with the same amount of fuel as rented to avoid a refueling service charge.

Vehicles cannot be taken outside the country of Mexico. If you take the car out of Mexico, then it will be considered negligence and a penalty charge will apply, plus time and expenses.

Mexican laws require that all car rental contracts shall include, at least, civil liability insurance. PLI is a required coverage, according to article 83 of the Mexican transportation regulation, unless the person renting can provide written proof from their insurance company or credit institution, in which the insurance coverage to third persons/property is valid in Mexico, and is payable to the car rental company for any damages to our units and for any legal costs involved in recovering the vehicle. PLI up to 750,000 Mexican pesos (approximately 40,000 USD) is included in the base rate., However, you are advised that this basic coverage may not cover the full extent of your potential liability for personal or property injuries under the laws of the various states of Mexico in which the injury or damage may occur. For personal injury claims, a driver in many Mexican states may be liable for between MXN 2,000,000 to MXN 4,000,000 pesos in liability per person, per occurrence. . If you desire additional liability insurance protection to better protect you against the liability exposure for a particular state, Economy offers the following protection: Supplemental liability insurance (SLI) which increases the basic PLI coverage to MXN 4,000,000 pesos. In addition to the SLI insurance, these rates also limit the deposit for the collision damage waiver to a maximum of $2,500 USD.

There may be an additional charge for dropping off the vehicle at a different office. The drop off charge varies depending at which office you are renting from and which office you are returning the vehicle into.

We accept all major credit cards and debit cards, **DEPOSIT** - The amount of the rent plus aminimum of $950 USD will be held in your card at the time of the rental, once the vehicle is returned thisdeposit will be released, this process can take 7 to 14 business days for credit cards and up to 30business days for debit cards. We also accept vouchers from travel agencies, cashdeposits, travelers checks, unembossed credit cards or debit cards will be subject to verification at themoment of the rental may be provided in us dollars during the reservation process.At the time of the rental, however, the local rental car counter in Mexico will assess the actual chargefor the rental in Mexican pesos, based on the currency conversion rate published the previous day by the bankof Mexico. The currency conversion rate fluctuates daily. Economy will not be responsible for bankingcharges due to the difference in the exchange rate when your bank convert the charges back to your creditcard currency. The rental location does not have any control over the exchange rate used by your creditcard company or any foreign transaction fees imposed by your credit card company.****CASH**** No cash deposits are allowed, however, payment in cash is accepted upon returned only inlocal currency. (Mexican pesos)

If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there may be a charge of up to USD$150.00 handling fee for canceling. If customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email customercare@economyrentacar.com.

Holding reserved vehicles - vehicles are held for two hours after reserved arrival time. When flight details are provided, we will hold vehicle for up to two hours after flight arrival. In the event of delays, you may call or e-mail us to advice of any changes in your pick up time. After the two hour window, you will be considered a no-show and we may or may not be able to honor your reservation, depending upon availability.

If you have reserved a pay on arrival rental a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00 usd temporary authorization on your credit card statement. However no actual guarantee fee will be incurred unless customer is a no show in which case a no show fee equivalent to a one day rental plus taxes and fees with a minimum of 35.00 usd will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same website where you made your reservation at least 48 hours in advanced of your scheduled rental time. If you have reserved a prepaid pay now rental your credit card will be charged in full at the time of reservation. Your booking will be guaranteed for pickup the credit card used for payment must be present at the rental counter at the time of pickup. This is a non-refundable reservation and may not be modified. if you do not pick up pickup your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. Prepaid rates are subject to availability for participating car rental companies and locations. All waivers will be void if the terms of the rental agreement are violated. All of the products or waivers listed will become unll and void in the event of negligence while driving or while in possesion of the rental vehicle such as driving the vehicle across beaches, unpaved roads, rivers, etc, or driving under the influence of liquor, drugs or any other substance that could impair the drivers ability to operate the vehicle unattended, falling asleep while driving, ignoring traffic signals or police officers.

Thank you for choosing economy rent a car los cabos represented by grupo astral. At arrival please call or text to 52 1 624 215 3021 or 52 1 624 180 0222 we will be pleased to pick you up at the shuttle area.

When you arrive at the rental office: • There is no need to go to the counter or kiosk. • Prepare to show the gate agent your reservation in the Skip The Counter app, your driver is license, and your credit card. • At the start time of your reservation chosen in the app, you will be assigned a license plate number. You can find the vehicle in our parking lot. • The keys are in the vehicle. Unlock the doors with the app, drive to the exit gate, and enjoy the service. This optional service is offered at certain offices. Please check if your office offers this service.