index-landscape
Policies by location

Virgin Islands, U.S. ST TOMAS, Virgin Islands, U.S.

STT - 46A Nisky. P.O Box 301826

  Additional Drivers

Additional drivers must qualify in the same manner as the primary driver. Additional drivers also share equal responsibility for the rental vehicle. Additional drivers will be subject to a surcharge of $10.00 per day.

  Age

Renters must be at least 25 years or older.

  Drivers License

Driver¿s license requirement - all renters must have a valid driver¿s license. Non-u.s. drivers will be required to purchase a temporary international driver¿s permit, at a cost of $25, in conjunction with a valid license from the renter¿s country of residence.

  Gas

Vehicles are rented with a full tank of fuel and should be returned full to avoid a locally determined refueling charge.

  Geographic

There are no restrictions on mileage. Vehicles may be taken (with request) to the adjacent island of st. john.

  Insurance

Liability Insurance-Third Party primary liability is included in the rental rates.Customer is responsible for any physical damage done to the rental vehicle.

  One-Way

Rental car must be returned to our St. Thomas location (same as pick up). In the event the rental car is dropped off at the airport or after hours there will be a charge of $100.00/ day plus any additional parking fees or fines. If the vehicle is dropped off in st. john there will be a $400.00 recovery fee. Rental car must be returned to our st. thomas location (same as pick up).

  Payment

Credit card : a charge equal to the estimated amount of the rental plus $500.00 deposit is required at te time of rental. Deposits are returned after the rental car is returned undamaged and all incidental fees are paid. All renters must have a valid credit card in their name upon arrival at the rental counter. Accepted credit cards are discover, american express, master card and visa.debit card : a charge equal to the estimated amount of the rental plus $500.00 deposit is required at the time of rental. Deposits are returned after the rental is returned undamaged and all incidental fees are paid. All renters must have a debit card in their own name and present the debit card upon arrival at the rental counter.

  Prepaid Reservations

If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there may be a charge of up to USD$150.00 handling fee for canceling. If customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email customercare@economyrentacar.com.

  Shuttle

Thank you for choosing economy rent a car represented in st thomas, virgin islands by premiumcar rental. Our rental counter is not located on the airport. When you arrive, please collect any baggage that you may have from the baggage claim area. After you have collected your baggage, please call 1(340)774-1977 or1(340) 774-1978 for premium car rental shuttle service. Please allow our driver 10-15 minutes to collect you curbside.When a flight number is provided, we will honor the reservation up to 60 minutes after the reserved pickup time has passed. please call us for any last minute change in your reservation.

  Taxes and Fees

Taxes, fees and surcharges are not included in base rental rate.virgin island government tax is $3.75 per day. Airport access fee is 8.0 percent per rental. Licensing surcharge is $3.75 per day.

  CDW

Renter is responsible for all damages and repairs while the vehicle is in their possession.In the event of an accident, the driver must obtain an accident report from the virgin islands police department. An incident report (which can be found in the glove compartment) must be completed upon return of the vehicle. Theft protection coverage is not offered.

  KEYLESS_POLICIES

When you arrive at the rental office: • There is no need to go to the counter or kiosk. • Prepare to show the gate agent your reservation in the Skip The Counter app, your driver is license, and your credit card. • At the start time of your reservation chosen in the app, you will be assigned a license plate number. You can find the vehicle in our parking lot. • The keys are in the vehicle. Unlock the doors with the app, drive to the exit gate, and enjoy the service. This optional service is offered at certain offices. Please check if your office offers this service.